Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Last updated: 8/15/2025
Overview
At Pocket Option, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
- Name, email address, and contact information
- Date of birth and identification documents (for verification)
- Address and country of residence
- Phone number
- Financial information (for deposits and withdrawals)
Usage Information
- Trading activity and transaction history
- Platform usage patterns and preferences
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content.
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- • Account creation and management
- • Processing transactions
- • Providing trading services
- • Customer support
Compliance & Security
- • Identity verification
- • Anti-fraud measures
- • Regulatory compliance
- • Risk management
Communication
- • Platform updates
- • Educational content
- • Marketing communications
- • Support responses
Improvement
- • Platform optimization
- • Feature development
- • User experience enhancement
- • Analytics and research
Data Protection & Security
We implement industry-standard security measures to protect your personal information:
Encryption
SSL/TLS encryption for all data transmission
Access Control
Strict access controls and authentication
Secure Storage
Protected databases with regular backups
Information Sharing
We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
Legal Requirements
When required by law, court order, or regulatory authorities, or to protect our rights and the safety of our users.
Business Transfers
In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request copies of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your data
Portability
Request transfer of your data
Restriction
Request limitation of data processing
Objection
Object to certain data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our data practices, please contact us:
Response Time
Within 30 days
This Privacy Policy was last updated on 8/15/2025 and may be updated from time to time.