Terms & Conditions
User agreement governing your use of the Pocket Option trading platform and services
Last updated: 8/15/2025
Acceptance of Terms
By accessing and using the Pocket Option platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you should not use our services.
These terms constitute a legally binding agreement between you and Pocket Option. We reserve the right to modify these terms at any time, and your continued use of our platform constitutes acceptance of any changes.
Eligibility and Account Requirements
To use our platform, you must meet the following requirements:
Age and Legal Capacity
- • Be at least 18 years old (or age of majority in your jurisdiction)
- • Have full legal capacity to enter into agreements
- • Not be restricted by law from using trading services
Account Information
- • Provide accurate and complete information
- • Maintain updated contact details
- • Complete verification process when required
Important Notice
You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.
Platform Use and Restrictions
Permitted Use
- Access and use our trading platform for legitimate trading purposes
- Use educational resources and support services
- Maintain one account per person
- Follow all platform rules and guidelines
Prohibited Activities
- • Creating multiple accounts
- • Using automated trading systems without authorization
- • Manipulating or attempting to manipulate market prices
- • Engaging in fraudulent or deceptive practices
- • Using the platform for money laundering or illegal activities
- • Reverse engineering or attempting to access source code
- • Interfering with platform security or functionality
Trading Terms and Conditions
Risk Acknowledgment
- • Trading involves substantial risk of loss
- • Past performance does not guarantee future results
- • You may lose some or all of your invested capital
- • Market conditions can change rapidly
Your Responsibilities
- • Make informed trading decisions
- • Understand the risks of each trade
- • Only invest what you can afford to lose
- • Seek professional advice if needed
No Guarantees
We do not guarantee profits or returns. All trading carries risk, and you are solely responsible for your trading decisions and their consequences.
Deposits and Withdrawals
Deposits
- Minimum deposit amounts may apply
- Processing times vary by payment method
- We do not charge deposit fees
- Third-party fees may apply
Withdrawals
- Identity verification may be required
- Processing time: 1-5 business days
- We do not charge withdrawal fees
- Withdrawals to original funding source
Anti-Money Laundering
We comply with anti-money laundering regulations and may require additional documentation for verification purposes. Large transactions may require enhanced due diligence.
Limitation of Liability
To the fullest extent permitted by law, Pocket Option shall not be liable for:
- Trading losses or investment losses of any kind
- Damages arising from market volatility or price movements
- Technical issues, system downtime, or connectivity problems
- Third-party service provider failures
- Unauthorized access to your account due to your negligence
- Consequential, indirect, or punitive damages
Maximum Liability: In no event shall our total liability exceed the amount you paid to us in the 12 months preceding the claim.
Account Termination
Your Rights
- Close your account at any time
- Withdraw remaining balance
- Request account data deletion
Our Rights
- Suspend or terminate accounts for violations
- Close accounts with reasonable notice
- Freeze accounts pending investigation
Upon termination, you remain liable for all outstanding obligations. We will process withdrawal of remaining funds in accordance with our procedures.
Governing Law and Disputes
These Terms and Conditions are governed by applicable laws. Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction.
Dispute Resolution Process
- Contact our support team to attempt informal resolution
- Formal complaint through our complaint procedure
- Mediation or arbitration if required
- Legal proceedings as a last resort
Contact Us About These Terms
If you have any questions about these Terms and Conditions, please contact us:
Support
These Terms and Conditions were last updated on 8/15/2025and may be updated from time to time. Continued use constitutes acceptance of changes.